Skip to main content
Thursday, February 23, 2012

Contact Us

Main phone list:
Main #: (512) 475-1440
FAX #: (512) 370-9025(Administration, Claims Operations, Risk Assessment)
Toll-Free #: (877) 445-0006
SORM Fraud Hotline #: (877) 445-0006
Click on the SORM division to view the phone list for that section.
SORM Mailing Address: P.O. Box 13777, Austin, TX 78711-3777
SORM Physical Address: 300 W. 15th Street, William P. Clements, Jr. State Office Building, 6th Floor, Austin, TX 78701

Need more information? Try the Division and Services Contact Directory.

General Organization Chart (Adobe PDF)

List updated on: Feb 23 2012

Executive Management
Jonathan Bow Executive Director 512-936-1515 jonathan.bow@sorm.state.tx.us
Audrea Spakes Executive Assistant 512-936-1564 audrea.spakes@sorm.state.tx.us


Return to top of page

General Counsel
Stephen Vollbrecht General Counsel 512-936-1508 stephen.vollbrecht@sorm.state.tx.us
Mark Edson Subrogation Specialist 512-936-1490 mark.edson@sorm.state.tx.us
April Foradory Legal Assistant 512-936-1488 april.foradory@sorm.state.tx.us
Jill Guenther Dispute Resolution Officer 512-936-1456 jill.guenther@sorm.state.tx.us
Paul Harris Government Relations Liaison 512-936-1452 paul.harris@sorm.state.tx.us
Gary Ingram Investigator 512-936-1450 gary.ingram@sorm.state.tx.us
Karen Klaus Legal Assistant 512-936-1503 karen.klaus@sorm.state.tx.us
Barbara Klein Deputy General Counsel 512-936-1465 barbara.klein@sorm.state.tx.us
Keith Martin Rules Administrator 512-936-1462 keith.martin@sorm.state.tx.us
J. Red Tripp Assistant General Counsel 512-936-1516 red.tripp@sorm.state.tx.us
Donald York Dispute Resolution Officer 512-936-1489 donald.york@sorm.state.tx.us

Return to top of page

Agency Administration
Gail McAtee Director 512-936-1501 gail.mcatee@sorm.state.tx.us
Jacqueline Bartold Receptionist 512-475-1440 jacqueline.bartold@sorm.state.tx.us
Krystal Burns Administrative Assistant 512-475-1440 krystal.burns@sorm.state.tx.us
Stephanie Diaz Administrative Assistant 512-936-1557 stephanie.diaz@sorm.state.tx.us
Amanda Dotson Administrative Assistant 512-936-1510 amanda.dotson@sorm.state.tx.us
Gloria Follis Receptionist 512-936-1518 gloria.follis@sorm.state.tx.us
Linda Griffin Office Manager 512-936-1492 linda.griffin@sorm.state.tx.us
Erika Gutierrez Administrative Assistant 512-936-1558 erika.gutierrez@sorm.state.tx.us
Christina Homer Administrative Assistant 512-475-1440 christina.homer@sorm.state.tx.us
Amanda (Mandy) Medina Administrative Assistant 512-936-1505 amanda.medina@sorm.state.tx.us
Kimberly Megens Administrative Assistant 512-936-1484 kimberly.megens@sorm.state.tx.us
Julie Milligan Administrative Assistant 512-936-1511 julie.milligan@sorm.state.tx.us
Sally Molina Supervisor, Document Management 512-936-1482 sally.molina@sorm.state.tx.us
Kylene Richter Administrative Assistant 512-475-1440 kylene.richter@sorm.state.tx.us
Sylvia Ward Administrative Assistant 512-936-1522 sylvia.ward@sorm.state.tx.us


Return to top of page

Agency Outreach & Training
Gail McAtee Director 512-936-1501 gail.mcatee@sorm.state.tx.us
Steve Shearman Training Coordinator 512-936-1477 steve.shearman@sorm.state.tx.us
John Ary Media Specialist 512-463-6048 john.ary@sorm.state.tx.us
Shelby Hyman Media Specialist 512-936-1457 shelby.hyman@sorm.state.tx.us
Judy Palmer Training Specialist 512-936-0557 judy.palmer@sorm.state.tx.us
Sam Stone Training Specialist 512-936-1512 samuel.stone@sorm.state.tx.us

Return to top of page

Accounting
Phone #: (512) 936-1547
Stuart (Brad) Cargile Chief Financial Officer 512-936-1523 brad.cargile@sorm.state.tx.us
Muriah Celovsky Accounting Technician 512-936-1525 muriah.celovsky@sorm.state.tx.us
Marie Cervantes Accounting Technician 512-936-1530 marie.cervantes@sorm.state.tx.us
Belinda Foster Hood Lead Accountant 512-936-1495 belinda.hood@sorm.state.tx.us
Darwin Hamilton Accountant III 512-936-2947 darwin.hamilton@sorm.state.tx.us
Jennifer Hinojosa Deputy Financial Officer 512-936-1493 jennifer.hinojosa@sorm.state.tx.us
Lori Shaw Accountant 512-936-1497 lori.shaw@sorm.state.tx.us
Theresa Valenzuela Accounting Technician II 512-936-2946 theresa.valenzuela@sorm.state.tx.us


Return to top of page

Claims Management
Gordon Leff Director 512-936-1535 gordon.leff@sorm.state.tx.us
Connie Castilleja Supervisor 512-936-1461 connie.castilleja@sorm.state.tx.us
Kristina Frederick Supervisor 512-936-1485 kristina.frederick@sorm.state.tx.us
Laura Joy Deputy Director Claims Operations 512-936-1480 laura.joy@sorm.state.tx.us
Kim Lawrence Supervisor 512-936-2947 kimberly.lawrence@sorm.state.tx.us
Rachel Martinez Supervisor 512-936-7919 rachel.martinez@sorm.state.tx.us


Return to top of page

Claims Operations
Andrew Bell Claims Adjuster 512-475-1440 andrew.bell@sorm.state.tx.us
Emily Busby Claims Assistant 512-475-1440 emily.busby@sorm.state.tx.us
Suzie Campbell Claims Adjuster 512-475-1440 suzie.campbell@sorm.state.tx.us
Angela Capp Claims Adjuster 512-475-1440 angela.capp@sorm.state.tx.us
Anne Carter Claims Assistant 512-475-1440 anne.carter@sorm.state.tx.us
Sharon Crouch Case Manager 512-475-1440 sharon.crouch@sorm.state.tx.us
John Dillon Claims Adjuster 512-475-1440 john.dillon@sorm.state.tx.us
Isabel Garcia Claims Adjuster 512-475-1440 isabel.garcia@sorm.state.tx.us
Mitchell Griffin Claims Adjuster 512-475-1440 mitchell.griffin@sorm.state.tx.us
Jennifer Guerra Claims Adjuster 512-475-1440 jennifer.guerra@sorm.state.tx.us
Carrie Hamrick Claims Adjuster 512-475-1440 carrie.hamrick@sorm.state.tx.us
Lori Hawthorne Claims Adjuster 512-475-1440 lori.hawthorne@sorm.state.tx.us
Martin Hockett Claims Adjuster 512-475-1440 martin.hockett@sorm.state.tx.us
Jenna Ihrer Claims Assistant 512-475-1440 jenna.ihrer@sorm.state.tx.us
Carl Janecka Claims Adjuster 512-475-1440 carl.janecka@sorm.state.tx.us
Alice Jimenez Compliance Auditor 512-475-1440 alice.jimenez@sorm.state.tx.us
Matthew Jones Claims Adjuster 512-475-1440 matthew.jones@sorm.state.tx.us
Geneva Lira Claims Adjuster 512-475-1440 geneva.lira@sorm.state.tx.us
Edward Madkins Claims Adjuster 512-475-1440 edward.madkins@sorm.state.tx.us
Michele Marks Nurse II 512-475-1440 michele.marks@sorm.state.tx.us
Leonor Matano Claims Adjuster 512-475-1440 leonor.matano@sorm.state.tx.us
Melanie Miler Claims Adjuster 512-475-1440 melanie.miler@sorm.state.tx.us
Xylina Morin Claims Adjuster 512-475-1440 xylina.morin@sorm.state.tx.us
Cynthia Mull Claims Adjuster 512-475-1440 cynthia.mull@sorm.state.tx.us
Michelle Perez Claims Adjuster 512-475-1440 michelle.perez1@sorm.state.tx.us
Teresa Peterson Compliance Auditor 512-475-1440 teresa.peterson@sorm.state.tx.us
Alfredo Rodriguez Claims Adjuster 512-475-1440 freddy.rodriguez@sorm.state.tx.us
Karla Schneider Claims Assistant 512-475-1440 karla.schneider@sorm.state.tx.us
Lydia Scranton Claims Adjuster 512-475-1440 lydia.scranton@sorm.state.tx.us
Chris Scroger Claims Adjuster 512-475-1440 christopher.scroger@sorm.state.tx.us
Alicia Soto Claims Adjuster 512-475-1440 alicia.soto@sorm.state.tx.us
Jessica Stone Claims Adjuster 512-475-1440 jessica.stone@sorm.state.tx.us
Amy Thomas Claims Adjuster 512-475-1440 amy.thomas@sorm.state.tx.us
Tshau Todman Quality Assurance Supervisor 512-475-1440 tshau.todman@sorm.state.tx.us
Christine Torres Claims Adjuster 512-475-1440 christine.torres@sorm.state.tx.us
Mike Tovar Claims Adjuster 512-475-1440 michael.tovar@sorm.state.tx.us
Irene Villela Claims Adjuster 512-475-1440 irene.villela@sorm.state.tx.us
Jolene Walker Claims Adjuster 512-475-1440 jolene.walker@sorm.state.tx.us
Amber Winsborough Claims Adjuster 512-475-1440 amber.winsborough@sorm.state.tx.us
Beckie Zientara Claims Adjuster 512-475-1440 beckie.zientara@sorm.state.tx.us


Return to top of page

Medical Cost Containment Services
Jennifer Dawson Supervisor 512-936-1506 jennifer.dawson@sorm.state.tx.us
Johnny Free Claims Examiner I 512-936-1555 johnny.free@sorm.state.tx.us
Rodney Henry Auditor 512-936-1499 rodney.henry@sorm.state.tx.us
Megan Kostel Administrative Assistant 512-475-1440 megan.kostel@sorm.state.tx.us
Janine Lyckman Auditor 512-936-1526 janine.lyckman@sorm.state.tx.us
Patricia (Trish) Martinez Administrative Assistant 512-936-1566 patricia.martinez@sorm.state.tx.us
Shannon O'Brien Compliance Auditor 512-936-1513 shannon.o'brien@sorm.state.tx.us
Lee Ann Petrick Auditor 512-936-1509 leeann.petrick@sorm.state.tx.us

Return to top of page

Risk Management & Loss Prevention
Sam Arant Deputy Director 512-936-2926 samuel.arant@sorm.state.tx.us
Andres Campo Director 512-936-1561 andres.campo@sorm.state.tx.us
Lisa Bell Risk Management Specialist 512-936-1570 lisa.bell@sorm.state.tx.us
Joseph Deering Risk Management Specialist 512-936-1568 joseph.deering@sorm.state.tx.us
Kyle Harward Administrative Assistant 512-936-2944 kyle.harward@sorm.state.tx.us
Aaron Parker Risk Management Specialist 512-936-1571 aaron.parker@sorm.state.tx.us
Michelle Tooley Insurance Specialist 512-936-2942 michelle.tooley@sorm.state.tx.us


Return to top of page

Information Resources
Gregg Wallace Director 512-463-1412 gregg.wallace@sorm.state.tx.us
John Alexander Programmer 512-936-2158 john.alexander@sorm.state.tx.us
Yanhui Bian Programmer 512-936-2945 yanhui.bian@sorm.state.tx.us
Will Boiney Network Specialist 512-936-1805 will.boiney@sorm.state.tx.us
Carol Carroll Webmaster 512-936-2961 carol.carroll@sorm.state.tx.us
Jasmine Chu Programmer 512-936-2931 jasmine.chu@sorm.state.tx.us
Patricia O'Hara Deputy Director 512-936-1500 patricia.o'hara@sorm.state.tx.us
Jennifer Pearson Systems Support Specialist 512-936-1574 jennifer.pearson@sorm.state.tx.us


Return to top of page
Home   |  SORM Rules  |  State of Texas  |   Statewide Search  |   State Auditor's Fraud Hotline
State Link Policy  |  Texas Homeland Security  |  Governor's Committee on People with Disabilities
Site best viewed in IE 6 and NN 7 with Javascript Enabled
For questions about this site: SORM Webmaster     

Page last modified: November 08, 2011 @ 02:01pm C.S.T.