Skip to content

Claims Administration Contacts

Austin Representative

Todd Holt
State Office of Risk Management
P.O. Box 13777
Austin, Texas 78711
Toll Free (877) 445-0006
(512) 475-1440
Fax (512) 370-9025
Todd.Holt@sorm.texas.gov   

Insurance Carrier

State Office of Risk Management
P.O. Box 13777
Austin, Texas 78711
Toll Free (877) 445-0006
(512) 475-1440
Fax (512) 370-9025

Claims Administration

State Office of Risk Management
P.O. Box 13777
Austin, Texas 78711
Toll Free (877) 445-0006
(512) 475-1440
Fax (512) 370-9025

Network Verification

CareWorks Managed Care Services, Inc./CareWorks CompKey Plus Healthcare Network
761 Old Hickory Blvd. S. 300
Brentwood, Tennessee 37027
Toll Free (800) 580-1314
(512) 371-8487
Fax (800) 580-3123
CompKey@careworksmcs.com         

Coverage Verification

State Office of Risk Management
P.O. Box 13777
Austin, Texas 78711
Toll Free (877) 445-0006
(512) 475-1440
Fax (512) 370-9025

Preauthorization

CareWorks Managed Care Services, Inc./CareWorks CompKey Plus Healthcare Network
761 Old Hickory Blvd. S. 300
Brentwood, Tennessee 37027
Toll Free (800) 580-1314
(512) 371-8487
Fax (800) 580-3123
UR@careworks.com  

Medical Billing

CareWorks Managed Care Services, Inc./CareWorks CompKey Plus Healthcare Network
761 Old Hickory Blvd. S. 300
Brentwood, Tennessee 37027
Toll Free (800) 580-1314
(512) 371-8487
Fax (800) 580-3123

Pharmacy Billing

    MyMatrixx
    3111 W. Martin Luther King Jr. Blvd., Suite 800
    Tampa, Florida 33607
    Toll Free (877) 804-4900
    Fax (813) 247-3391
    customerservice@mymatrixx.com   
     
    Last Update: November 10, 2022

    Please report any problems or inaccuracies to sormwebmaster@sorm.texas.gov