Provider Explanation of Review

All Explanation of Benefits or Explanation of Review (EOR/EOB) statements are mailed to payees and generally arrive two business days after payment is issued.

If you need to request a copy, please email or fax your request to (512) 370-9025.

With your request, please include the payee ID, claim number, date of service and billed amount, requestor’s contact information, business name and preferred method to receive EOB/EOR statements. EOR statements can be sent either by mail, email, or fax. If email is preferred, be aware that SORM will send securely.

Effective February 1, 2020, the SORM Workers’ Compensation Network is changing. For additional information visit ourHealth Care Network Transition Page