The State Office of Risk Management (SORM) is currently seeking an experienced Claims Adjuster or Insurance Adjuster who specializes in adjusting Workers’ Compensation claims. The ideal candidate will have high-level knowledge and experience in investigating, analyzing, filing disputes, and paying benefits in accordance with the Texas Workers’ Compensation Act and Rules, 28 Texas Administrative Code (TAC). This individual will manage a caseload of workers’ compensation claims on one of three teams in the office, with a focus on lost time claims.
Performs moderately to highly advanced workers’ compensation claims administration. Work involves reviewing, approving, or rejecting claims as provided in the Texas Labor Code and Division of Workers’ Compensation Rules.
SORM is a unique state agency. We serve the public by directly serving other state entities with their workers’ compensation claims, insurance and risk management programs, and continuity of operations (COOP) plans. SORM’s unique culture embraces communication, creativity, and critical thinking. We hire results-oriented, curious, innovative, and adaptable people with a strong desire to help our clients, and one another, succeed. SORM continually seeks to enhance the agency’s expertise and service by hiring talented people whose aspirations align with the Office’s vision. If you are a service-minded professional looking for the stability of state service, we would love to visit with you.
As a state employee, you are automatically enrolled in the state’s retirement plan and are eligible for additional health insurance benefits.
This position is eligible for remote work two days a week after 6 months of employment.
Learn more about this opportunity by reading the full job description for the Senior Claims Adjuster (Claims Examiner II-IV; 23-1167 PDF) position and apply below.
The Office
The State Office of Risk Management is a unique state agency with an environment of creativity and collaboration. Our employees appreciate the warm atmosphere, mutual respect, progressive approach, engagement, and genuine community that comes from truly caring about each other and what we can do together. We don’t do silos, and your voice and happiness is as important as your skill. We take pride in our mission, our colleagues, and our belonging.
Advantages of working with SORM:
- Casual dress code
- Open and accepting environment
- Wellness and employee engagement activities
- Much more.
Advantages of working for the State:
- State Medical/dental/vision benefits
- Free downtown parking
- Employee Assistance Program from legal services to mental health
- Transit discounts
- State discounts are offered at many stores, hotels, cell phone service providers, and more!
The Texas State Office of Risk Management is administratively attached to the Office of the Attorney General and is governed by a five-member Board. The Office is charged by law to administer insurance services obtained by Texas state agencies, including the self-insured government employees workers’ compensation insurance program and the state risk management programs. Its mission is to enable State of Texas agencies to protect their employees, the general public, and the State’s physical and financial assets by reducing and controlling risk in the most efficient and cost effective manner.
How to Apply
You may apply to the job directly through the CAPPS Career System.
Or, you can mail a State of Texas application (Word) to:
- Linda Griffin, Director of Talent Management
- State Office of Risk Management
- P.O. Box 13777
- Austin, TX 78711-3777
Applicants may direct inquiries to Linda Griffin, Director of Talent Management, at linda.griffin@sorm.texas.gov.