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Systems Support Specialist

Performs highly complex helpdesk/system support work for internal and external users. Work involves providing customer support for agency information systems and operating automated office equipment in a stand-alone or networked environment. Work also involves analyzing proposed computer applications and providing technical recommendations. Level of Complexity of State Classification: Highly Complex Level of Supervision of State Classification: Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Learn more about this opportunity by reading the full job description for the Systems Support Specialist (Systems Support Specialist III; 22-1047 PDF) position and apply below.

The Office

The State Office of Risk Management is a unique state agency with an environment of creativity and collaboration. Our employees appreciate the warm atmosphere, mutual respect, progressive approach, engagement, and genuine community that comes from truly caring about each other and what we can do together. We don’t do silos, and your voice and happiness is as important as your skill. We take pride in our mission, our colleagues, and our belonging.

Advantages of working with SORM:

  • Casual dress code
  • Open and accepting environment
  • Wellness and employee engagement activities
  • Much more.

Advantages of working for the State:

  • State Medical/dental/vision benefits
  • Free downtown parking
  • Employee Assistance Program from legal services to mental health
  • Transit discounts
  • State discounts are offered at many stores, hotels, cell phone service providers, and more!

The Texas State Office of Risk Management is administratively attached to the Office of the Attorney General and is governed by a five-member Board. The Office is charged by law to administer insurance services obtained by Texas state agencies, including the self-insured government employees workers’ compensation insurance program and the state risk management programs. Its mission is to enable State of Texas agencies to protect their employees, the general public, and the State’s physical and financial assets by reducing and controlling risk in the most efficient and cost effective manner.

How to Apply

You may apply to the job directly through the CAPPS Career System.

Or, you can mail a State of Texas application (Word) to:

  • Linda Griffin, Director of Talent Management
  • State Office of Risk Management
  • P.O. Box 13777
  • Austin, TX 78711-3777

Applicants may direct inquiries to Linda Griffin, Director of Talent Management, at linda.griffin@sorm.texas.gov.