The State Office of Risk Management (SORM) is looking for a receptionist in the Intake Management Department. In this entry-level administrative support position, you will be the first friendly voice who represents the agency for clients, claimants, and vendors. Responsibilities include: Managing calls effectively, managing incoming faxes and emails and uploading them to workflow queues in the Risk Management Information System (RMIS), processing documents from Texas Department of Insurance-Division of Workers’ Compensation (TDI-DWC) and processing outgoing mail.
SORM’s core missions are customer service oriented. We administer the workers’ compensation program, insurance and risk management programs, and continuity of operations program for other state entities. SORM’s unique culture embraces communication, creativity, and critical thinking. We are seeking results-oriented, curious, innovative, and adaptable staff with a strong desire to help our clients, and one another succeed. If you’re looking for a fulfilling career in public service, we would love to visit with you.
As a state employee, you are automatically enrolled in the state’s retirement plan and are eligible for additional health insurance benefits.
Level of Complexity of State Classification: Entry-Level
Level of Supervision of State Classification: Works under general supervision, with limited latitude for the use of initiative and independent judgment.
Learn more about this opportunity by reading the full job description for the Receptionist (Administrative Assistant II 25-0735; PDF) position and apply below.
The Office
The State Office of Risk Management is a unique state agency with an environment of creativity and collaboration. Our employees appreciate the warm atmosphere, mutual respect, progressive approach, engagement, and genuine community that comes from truly caring about each other and what we can do together. We don’t do silos, and your voice and happiness is as important as your skill. We take pride in our mission, our colleagues, and our belonging.
Advantages of working with SORM:
- Casual dress code
- Open and accepting environment
- Wellness and employee engagement activities
- Much more.
Advantages of working for the State:
- State Medical/dental/vision benefits
- Free downtown parking
- Employee Assistance Program from legal services to mental health
- Transit discounts
- State discounts are offered at many stores, hotels, cell phone service providers, and more!
The Texas State Office of Risk Management is administratively attached to the Office of the Attorney General and is governed by a five-member Board. The Office is charged by law to administer insurance services obtained by Texas state agencies, including the self-insured government employees workers’ compensation insurance program and the state risk management programs. Its mission is to enable State of Texas agencies to protect their employees, the general public, and the State’s physical and financial assets by reducing and controlling risk in the most efficient and cost effective manner.
How to Apply
You may apply to the job directly through the CAPPS Career Section.
Or, you can mail a State of Texas application (Word) to:
- Andrew Velasquez, Director of Human Resources
- State Office of Risk Management
- P.O. Box 13777
- Austin, TX 78711-3777
Applicants may direct inquiries to Andrew Velasquez, Director of Human Resources, at andrew.velasquez@sorm.texas.gov.