Recently, heads of agencies and universities received notification of the deployment of SORM’s new Risk Management Information System (RMIS) to external users, beginning with workers’ compensation claims coordinators on September 1, 2023. Subsequent phases will be rolled out in the future. Currently, SORM’s legacy RMIS system will still be used for reporting the SORM 200. Following is a list of responses to frequently asked questions we’ve received. We will continue to respond to this FAQ as we receive new inquiries about this new system.
The State Office of Risk Management is inviting you to the first New RMIS Introductory Advisory Call on Wednesday, June 7th, 2023, from 10:00 AM to 11:30 AM (CST).
Topics covered will include:
History of Systems
Old RMIS and legacy systems
New RMIS with improved interface and security
Where We Are Today
Internal implementation of workers’ compensation in May 2022
External implementation of workers’ compensation in September 2023
What Lies Ahead
Internal implementation of Insurance and Risk Management
External implementation of Insurance and Risk Management
A second advisory call will be held for claims coordinators the third week of June and will cover topics such as user training and acceptance testing, with additional go-live information. More information about the subsequent advisory call will be available on the SORM website soon.
Training will be available starting Tuesday, June 6. All training can be accessed through SORM’s STAR Learning Management System. Additional information on registering and accessing the training will be available June 6.
Pursuant to Texas Administrative Code §251.213 “Each employing agency will designate one or more claims coordinators, as may be necessary, who will be responsible for receiving notice of injury from fellow employees and for completion of all required reports and submission to the director. The employing agency will report to the director any change in personnel designated as claims coordinator.”
Your agency may decide to only assign a license to one primary claims coordinator; however, other claims coordinators will not be able to access the new system without a user license. User licenses are prohibited from being shared.
A user license is required for each person that will access your workers’ compensation claim data, which includes entry of workers’ compensation incidents, reporting workers’ compensation claims, completing and submitting DWC001S, DWC003, DWC006 and SORM 90 forms, and uploading claim related documentation. The user license will allow the user to view and run pre-designed reports and dashboards in SORM’s RMIS.
Please discuss your agency’s claims coordinator license needs with leadership. Once you have determined the number of licenses your entity will require, an authorized representative of the agency should complete the form.
SORM does not receive General Revenue and was not provided funds by the Legislature. The Legislature did provide authority to collect the associated costs of implementing the system and transition by increasing SORM’s expected funding authority levels in the General Appropriations Act. All costs of the legacy system and the new system have always been borne by the entities through the funding structure in the GAA and the assessment methodology in the Texas Administrative Code. The purpose for collecting the license information is to determine the number of licenses necessary, to allocate those licenses according to the specific needs of each entity, and to reduce total costs of licensing to the greatest extent possible.
Should an employee who is assigned a user license no longer serve as the claims coordinator your agency’s primary risk manager, agency head, or head of finance can request a license transfer to a replacement employee. Once the system is live, SORM will provide a place for those requests to be made.
At the initial log-in, each user must use the click-through process to sign a TPUA that outlines each user’s responsibilities. Each user must comply with the terms and conditions of the TPUA.
A user license will be issued to each state agency, which must designate at least one claims coordinators to perform the employer responsibilities in the Workers’ Compensation Act.
Notifications have been sent to the heads of agencies and universities about the deployment of SORM's new Risk Management Information System (RMIS) to external users, beginning with workers’ compensation claims coordinators on September 1, 2023.Click here to view our FAQ
