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Risk Management Information Systems (RMIS) Frequently Asked Questions (FAQ)

Last Revised: August 29, 2024

Welcome to SORM’s FAQ page on our Risk Management Information Systems. This page will contain answers to commonly asked questions relating to training, licensing, and more. There are separate sections for Claims Coordinators and Risk Managers.

If you experience issues with a specific claim entry, please contact our Claims Department at (512) 475-1440.

If you do not see an answer to your question below, or need extra support, please email servicedesk@sorm.texas.gov.

The annual State Office of Risk Management’s RMIS license blackout period is in effect from April 15th, 2025 until September 1st, 2025.

Claims Coordinators FAQ

RMIS License True-Up Questions

General Questions

Training Questions

Licensing Questions

Risk Managers FAQ

Licensing Questions

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